Chargeback Buddy automatically collects evidence, drafts rebuttals, and keeps you on deadline — so you spend minutes, not hours, fighting disputes.
82%
average win rate
<5 min
average review time
$0
per dispute to get started
From dispute detection to rebuttal submission — fully automated, always on deadline.
We listen to Shopify dispute webhooks and create a case the moment a chargeback is filed — no manual monitoring required.
Order details, fulfillment records, tracking info, and customer communications are gathered and organized automatically.
A factual, bank-ready rebuttal is drafted for every dispute. You review, adjust if needed, and submit — in minutes.
Never miss a response window. We surface urgent disputes front-and-center and alert you before deadlines pass.
A clean interface to review evidence, edit your rebuttal, add merchant notes, and mark cases submitted.
Installs in one click. Embedded in your Shopify admin. No separate logins, no third-party portals.
Shopify notifies us the moment a customer initiates a chargeback.
We automatically collect order, fulfillment, tracking, and communication data.
AI generates a structured rebuttal tailored to the dispute reason.
You spend ~5 minutes reviewing, then submit. We track the outcome.
Install Chargeback Buddy from the Shopify App Store and have your first case ready in minutes.
Install on Shopify — it's free